All crypto exchange FAQs

SwapRocket is a non-custodial crypto swap aggregator. You can swap between 1,000+ assets without creating a SwapRocket account: each swap is executed by the liquidity provider that wins the quote and settles to the wallet address you give. Selling crypto to a bank account is available through a regulated payment partner; buying with a card is coming soon.

No SwapRocket account, email or ID is needed to start a crypto-to-crypto swap. The provider that executes your swap may still ask for identity verification or hold a swap for review under its own AML and sanctions policy, regardless of amount — that step belongs to the provider, not to SwapRocket. Selling to a bank account goes through a regulated payment partner, which verifies the payer because a bank is involved. Card purchases are coming soon.

Most swaps land in under 10 minutes once your deposit is confirmed on its source network. Slower chains such as Bitcoin and Monero can take longer, especially if you send with a low network fee.

Minimums are set per pair by the provider quoting it and are shown before you confirm. SwapRocket sets no upper limit, though a provider may cap or review a large swap under its own policy. Card purchases are coming soon, so there are no card limits to show yet.

Fixed rate locks the quote at the moment you start the exchange — you know exactly what you'll receive. Floating rate quotes update with the market until your deposit lands, which can be better when prices move in your favour.

SwapRocket adds no fee of its own — the rate you are quoted is the rate the provider pays out. We earn a referral commission from the liquidity provider on each completed swap, which comes out of their margin and not yours. You still pay the blockchain's own network fee, which goes to miners or validators.

If a swap cannot complete — for example the deposit arrives late, below the minimum or on the wrong network — the provider that executed it handles the refund, normally to the refund address you gave at quote time, minus any network fee for sending it back. SwapRocket never holds your funds, but a refund depends on the provider, the network and the addresses you supplied, so check them before you send.

SwapRocket is a crypto swap aggregator: instead of operating as a single exchange, it requests quotes from several liquidity providers in real time and routes your swap to the provider whose quote pays out the most at that moment. We do not hold your funds — each swap settles from the provider directly to the wallet address you give — and every transaction is verifiable on-chain. Our support team is available 24/7 for questions about swaps and transactions.

SwapRocket makes exchanging cryptocurrencies simple and efficient. Choose the cryptocurrency you want to swap and the asset you would like to receive, and SwapRocket automatically searches across every connected provider to find the best available rate. Confirm the quote, enter your wallet address and send your deposit — no account, no sign-up. Your swap is routed through the best-priced exchange partner and delivered directly to your wallet, usually in under 10 minutes.

SwapRocket lists 1,000+ cryptocurrencies and tokens across major blockchain networks through its connected liquidity providers; the live list is on the Currencies page. Which pairs are routable at any moment depends on the providers' current listings, so the quote is the final word. Selling crypto to a bank account is available through a partner; buying with a card is coming soon.

Most swaps complete in under 10 minutes. The exact time depends on how quickly your deposit confirms on its source network, which varies with the chain you are using and the network fee you paid. SwapRocket tracks every order in real time and shows you exactly which step it is on.

You can reach SwapRocket support by email at support@swaprocket.com for swap status updates, transaction questions or general enquiries, and we'll respond as quickly as possible.

A crypto swap is a direct crypto-to-crypto exchange: you send one coin and receive another at an agreed rate, without ever depositing funds into an exchange account. SwapRocket quotes the swap across every connected liquidity provider, locks the route with the best output, and sends the new coin straight to the wallet address you give us. There is no order book to learn, no trading pair to hunt for, and no balance sitting on a platform afterwards.

Pick the pair you want, enter the amount, and paste your receiving address. SwapRocket does not ask you to register or upload identity documents for a crypto-to-crypto swap. Send your deposit to the address shown and the swap settles to your wallet, usually in under 10 minutes. The provider that executes the swap can still request identity verification or hold a swap for review under its own AML or sanctions policy, regardless of amount. Selling to a bank account goes through a regulated payment partner that verifies the payer; card purchases are coming soon.

A centralised exchange asks you to create an account, pass identity checks, deposit funds into its custody, then trade and withdraw. A crypto-to-crypto exchange like SwapRocket collapses that into one step: quote, send, receive. Your coins never sit in our custody, there is nothing to withdraw afterwards, and the rate you accept is the rate the swap is routed at across our provider network.

SwapRocket adds no fee or markup of its own to the provider's quote; we may earn a commission from the provider when a swap referred through SwapRocket completes. The provider's spread and any network cost it deducts on delivery are already reflected in the amount shown before you confirm. Separately, your own wallet charges a network fee to send the deposit — that goes to miners or validators. Spreads vary by provider, pair and size, so compare the quoted receive amount rather than a headline fee.

Most crypto-to-crypto swaps complete in under 10 minutes on average once your deposit is confirmed. Bitcoin and Monero can take 10–30 minutes depending on network congestion and the fee you choose. Ethereum L2s like Arbitrum and Optimism often settle in under 60 seconds. You'll see a live timeline after you start the swap.

Slippage is the difference between the quoted rate and the rate you actually receive, caused by market movement between quote and settlement. SwapRocket does not offer a slippage-tolerance setting. To avoid slippage, choose a fixed-rate quote: the provider pays the quoted amount as long as your deposit arrives within the quote window and matches the quoted amount. Floating-rate quotes follow the market until your deposit confirms, so the final amount can be higher or lower than quoted.

SwapRocket is non-custodial: we never hold your funds. Your deposit goes from your wallet to the liquidity provider that executes the swap, which holds it only for the duration of the swap, and the output is sent to your destination address. Every transaction is verifiable on-chain, and you can follow each order on its status page.

SwapRocket does not require an account or identity documents to start a crypto-to-crypto swap. Individual liquidity providers may still apply AML, sanctions, fraud-prevention or identity checks in certain circumstances, depending on the provider, the transaction and your jurisdiction. You can use any self-custody wallet (MetaMask, Trust Wallet, Ledger, Trezor, etc.) or an exchange withdrawal address. Just make sure the destination wallet supports the exact token and network you selected — sending to the wrong network can result in lost funds.

In many countries a crypto-to-crypto swap counts as a disposal and can create a taxable gain or loss, even though no cash changed hands. Rules differ widely by jurisdiction, so treat this as general information rather than tax advice and check with a local professional. Every SwapRocket order page shows the amounts, rate and timestamps you need for your records.

An instant crypto exchange lets you swap one cryptocurrency for another in a single step, without creating an account or depositing into a custodial balance. You enter a pair, get a live quote, send the deposit, and receive the output directly to your wallet — typically in under 10 minutes once your deposit confirms.

A centralised exchange (Coinbase, Binance, Kraken) requires sign-up, KYC, and a deposit into a custodial balance. An instant exchange is non-custodial in the sense that you never open an account or keep a balance there: the provider receives your deposit for the duration of the swap, converts it, and pays the output straight to the wallet address you gave. Nothing sits on the exchange between trades. Providers may still ask for identity checks under their own AML or sanctions policies.

Reputable instant exchanges remove one custodial risk: you never keep a standing balance there, so there is nothing to lose in a later hack or withdrawal freeze. The provider does hold your deposit for the minutes the swap is in flight, and a provider can pause a swap for a compliance check. The main user-side risks are mistyping the destination address and sending on the wrong network — a wrong-network deposit may not be recoverable.

Instant swaps embed the liquidity provider's spread into the quoted rate, and network (gas) fees on both the source and destination chain apply separately. Spreads differ by provider, pair and size, so the only reliable comparison is the amount each quote actually delivers. Aggregators like SwapRocket request quotes from several providers and show the best, fastest and fixed-rate options side by side, so you can pick the one that delivers the most at quote time.

SwapRocket does not require an account or identity documents to start a crypto-to-crypto swap. Individual liquidity providers may still apply AML, sanctions, fraud-prevention or identity checks in certain circumstances, depending on the provider, the transaction and your jurisdiction. Identity verification is standard on the fiat side: buying or selling with a card or bank transfer goes through a regulated payment partner, and banking rules require them to verify the payer.

In most jurisdictions — including the US (IRS), UK (HMRC), Canada (CRA), Australia (ATO), and most EU countries — a crypto-to-crypto swap is a taxable disposal. You realise a capital gain or loss equal to the fair-market value of the asset received minus the cost basis of the asset given up.

Gain = fair-market value of the asset received (in your local fiat at the moment of the swap) minus the cost basis of the asset disposed of (what you originally paid for it, plus any fees). The result is taxed as a capital gain — short-term or long-term depending on how long you held it.

Keep the date and time of each swap, the assets and amounts on both sides, the fiat value of each side at the moment of the swap, any network or service fees, and the wallet addresses involved. A non-custodial aggregator like SwapRocket shows the quoted rate and the executed amount — save the order confirmation.

Yes — in most jurisdictions, swapping USDT for USDC (or any other stablecoin pair) is still a disposal. The gain or loss is usually negligible because the two assets track the same peg, but it must still be reported.

Capital losses generally offset capital gains in the same tax year, and many jurisdictions allow excess losses to carry forward to future years. Specific rules (wash-sale, ring-fencing, allowable losses) vary by country.

No. The tax obligation attaches to the disposal itself, not to which service performed it. A non-custodial swap is treated the same as a swap on a centralised exchange for capital-gains purposes.

Comparing several providers before you commit is usually the cheapest approach: an aggregator like SwapRocket shows what each provider quote actually delivers, net of the provider spread and the destination network fee, and you choose. Centralised exchanges add deposit, trading and withdrawal fees on top, which often makes a single swap more expensive than a direct route — but the cheapest option still depends on the pair, the amount and the moment.

No SwapRocket account is needed: you only need your source wallet and a destination wallet address. SwapRocket does not require identity documents to start a crypto-to-crypto swap; the provider that executes it may still apply AML, sanctions, fraud-prevention or identity checks depending on the provider, the transaction and your jurisdiction, and each pair has a per-provider minimum and maximum that is shown before you confirm.

Most swaps complete in under 10 minutes. Total time depends on the source network's confirmation speed (Bitcoin is slower than Solana) and on whether the destination network is congested.

A fixed rate locks the exchange rate for a short window (typically 10 minutes). A floating rate uses the market rate at the moment your deposit confirms. Fixed rates protect you from adverse moves but cost slightly more; floating rates are cheaper but expose you to short-term volatility.

Swapping through a reputable non-custodial service is generally safer than depositing to a centralised exchange because your funds are never held by a third party. The main risks are sending to the wrong network, mistyping the destination address, and using unverified providers.

In most jurisdictions, yes — a swap is treated as a disposal of one asset and an acquisition of another, which is a taxable event. Check the specific rules in your country and keep records of the rate and date of each swap.